Core Public Service Vocabulary Application Profile (CPSV-AP)

We provide you with a common data model for describing public services offered in your administration. The CPSV-AP will standardise the semantics of personal milestones, including having a child, beginning education, looking for a new job, as well as professional changes such as starting or financing a company, hiring an employee. The descriptions will make data on these events structured, easier to capture and machine-readable. 

With the CPSV-AP, you can:

• provide information on public services in a user-centric way, grouped logically around business or life events and other ways of classifying;
• map different data models to a common model requiring only one single description. In turn, Points of Single Contact and eGovernment portals can federate and share information;
• federate and publish information on Points of Single Contact and eGovernment portals in a more efficient and interoperable way.

In September 2018, a new version CPSV-AP 2.2 was released. The update finds its motivation in the experience of implementing and piloting CPSV-AP by different EU countries and stakeholders, suggestions from the working group regarding the classification of public services, the Single Digital Gateway initiative and academic work on proactive service delivery. All these have lead to a number of change requests, which have been discussed in the working group. The outcome of these discussions have been implemented in the new version of the CPSV-AP. 

In addition, we offer a toolbox for creating and exchanging CPSV-AP-based descriptions of public services. It comprises the following:

• Public Service Description Creator: A tool that enables public administrations to create CPSV-AP compliant descriptions via a webform. 
• Public Service Description Editor: An online tool that helps public administrations create, manage and export into a machine-readable format, public service descriptions aligned with the CPSV-AP.
• CPSV-AP Data Validator: A web service that validates whether machine-readable descriptions of public services comply with the defined CPSV-AP specifications.
• CPSV-AP Mapping Editor Tool: Allows users to create online mappings between the CPSV-AP and any other data model for describing public services, allowing them to harmonise the models.
• Public Service Description Harvester: Allows public administrations to harvest public service descriptions from different portals and make them available via a single point of access.

How public administrations can use our tools to create a user-centric and interoperable catalogue of public services:​

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