Employment, Social Affairs & Inclusion

Database of labour market practices

This database gathers practices in the field of employment submitted by European countries for the purposes of mutual learning. These practices have proven to be successful in the country concerned, according to its national administration. The European Commission does not have a position on the policies or measures mentioned in the database.

Netherlands Successfully To Employment Programme (STEP)
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Original Title: Succesvol naar Werk
Country: Netherlands
Responsible body: Dutch Public Benefit Administration - Uitvoeringsinstituut WerknemersVerzekeringen (UWV)
Name(s) of other organisations involved (partners / sub-contractors): Uitvoeringsinstituut Werknemersverzekeringen (UWV); Ministry of Social Affairs and Employment (SZW)
Start Year of implementation: 2013
End Year of implementation: Ongoing
EU policy relevance:

This job search programme, targeted at older unemployed workers, has proven to be an effective measure to reduce long-term unemployment amongst the target group. It has a direct link to the Council recommendation on the integration of the long-term unemployed into the labour market (2016/C 67/01). In particular, it focuses on preventing long-term unemployment according to the European Employment Strategy (EES) guidelines of enhancing labour supply, skills and competences by providing job search assistance in an early stage of unemployment for a group with a high risk of long-term unemployment.

The programme involves ten group meetings with a trainer. The difference between STEP and standard job search programmes is the focus of STEP to use the social network of the job seeker to find employment. STEP is proven to be an effective programme to reduce long-term unemployment, it can help older job seekers to find work faster and is also proven to be cost-effective.  
National labour market context: Between 2008 and 2012, the unemployment rate of workers above 50 years in the Netherlands more than doubled. To bring the rising unemployment rate of older workers to a halt, the Dutch government started in 2013 the four-year project “Actieplan 50pluswerkt", which translates as “Plan of Action 50-plus works". This plan is carried out by UWV and consists of several elements, all directed at unemployed workers of 50 years and older collecting Unemployment Insurance (UI) benefits. The main element of the Plan of Action was the job search programme STEP. The other elements of the plan of action were a schooling subsidy, a fee for private temporary employment agencies if they find employment for a job seeker over 50 years, matching events between older job seekers and employers and a nationwide publicity campaign targeted at employers.
Policy area: Active labour market policies
Specific policy or labour market problem being addressed:

The ineffective job searching of older job seekers, due to deprecated job search skills, discouragement and reluctance to ask others for assistance.

Aims and objectives of the policy or measure:

The aim of STEP is to improve job finding skills of older workers and learning how to use their social network to find a job in order to:

  • increase job finding probabilities of participants;
  • reduce long-term unemployment amongst older workers; and
  • inform participants about other active labour market policies to increase hiring of older workers, such as subsidies.
Main activities / actions underpinning the policy or measure:
  • STEP is a group training, where groups of about 12 older job seekers follow a ten-week training in job search skills and networking.
  • The programme involves ten group meetings of about four hours each and two short individual meetings with a trainer.
  • The programme starts with a test of abilities and job interests, other lessons include practicing job interviews and elevator pitches, using social media and the job seekers network to find a job and learning other job search skills.
  • In addition to the weekly meetings, participants are encouraged to have at least one talk with someone in their own social network about potential employment opportunities.
Geographical scope of policy or measure: National
Target groups: Other
Outputs and outcomes of the policy or measure:

Between 2013 and 2017, roughly 120,000 older job seekers participated in STEP.

Based on a large-scale Randomized Controlled Trial (RCT), researchers concluded that STEP:

  • increased the outflow from unemployment in the first year of unemployment from 38% to 42.5%;
  • increased the job finding rate of participants of STEP, in particular they find work faster compared to non-participants;
  • is cost-effective, meaning that participation in STEP reduces the unemployment benefits of participants and this reduction exceeds the costs of the programme; and
  • only has positive effects for job seekers with secondary education and higher. There are no effects for job seekers with primary education.

Based on survey information, researchers conclude that:

  • Participants are satisfied with the training and trainer, 81% of the participants thinks the programme is useful and 80% enjoyed participating.
  • Participants have better job search skills than non-participants.
  • Participants feel more supported in their job search compared to non-participants.
  • Participants feel more confident that they will find a job compared to non-participants.
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