EU Regions Week: How can regions boost digital services?

On 14 October 2020, the ISA² Programme is organising a workshop at the European Week of Regions and Cities on How can regions boost digital services. Click here to download our presentation. 

The European Week of Regions and Cities (#EURegionsWeek) is the biggest annual Brussels-based event dedicated to regional policy.

The event has grown to become a unique communication and networking platform, bringing together regions and cities from all over Europe, including their political representatives, officials as well as experts and academics. Over the last 17 years, it has done much to promote policy learning and exchange of good practices.

The the themes for the 2020 edition are:

• Green Europe
• Cohesion and Cooperation
• Empowering Citizens

Don't miss our session: How can regions boost digital services?
Wed, 14 October 2020, 09:30 - 11:00

The consequences of COVID-19 demonstrated that digital public services are equally if not more important than their physical counterparts for the smooth functioning of our everyday lives. Such situations highlight the existing need for public administrations to provide seamless digital services. Smaller administrations face challenges in design and delivery of services due to limited resources or know-how. Our experience shows that there is often lack of awareness about the existing collaborative networks and available reusable tools that can aid in this process.

This workshop will focus on shedding light on some of the best practices and available resources for the design and delivery of digital public services. First, participants will be presented with tailored packages of public open source digital solutions and tools, which can be reused by any city or region in Europe and beyond. Secondly, a representative of a European region will then share their experience and disseminate some best practices. Finally, participants will get a chance to brainstorm about the type of support they need when delivering digital services and collaborating with their citizens.

Moderator:
Asta Griciene, Communication manager, Interoperability Unit, Directorate General for Informatics, European Commission, Belgium.

Speakers:
Natalia Aristimuño Pérez, Head of Unit, Interoperability Unit, Directorate General for Informatics, European Comisssion, Belgium.
Giuseppe Ferretti, Chief Information Offer, Campania Regional Council, Italy.
Barbora Kudzmanaite, European Services Senior Consultant, Wavestone, Luxembourg.
Da-Nhat NGUYEN, Digital Transformation Consultant, Wavestone, France.
Gianluigi Renzi, ICT, Open Data & Innovation Manager, Consiglio regionale della Campania, Italy.