ISA² - Interoperability solutions for public administrations, businesses and citizens

Common architecture for the Single Digital Gateway

SDG Interoperability

2017.05 Interoperability requirements for the Single Digital Gateway implementation​

​FUNDING CONCLUDED

When is this action of interest to you? 

You are involved in online public services within your administration, and in particular those services that will become part of the Single Digital Gateway (SDG).

What is this action about?

The proposal for a Regulation on a single digital gateway aims at making it easier for citizens and companies who need to navigate regulatory and administrative requirements to access the necessary information, procedures and assistance services online.

What are the objectives?

This action aims to provide the technical basis for the implementation of the future Regulation by detailing the IT architecture of the Single Digital Gateway and by identifying functional, technical and semantic interoperability challenges for the development of the IT tools and their interconnection with EU Member States IT tools and EU level tools.

The project involves:

  • Specification of the architecture, including business processes, data model, identification of services, responsibilities for service provision, and data exchange requirements;
  • Defining functional and technical requirements and related KPIs;
  • Listing cases where functional, technical or semantic interoperability questions may arise, and for each of these cases:
    • Assessing the current situation
    • Assessing the target situation
    • Assessing interoperability gaps

What are the benefits?

For citizens and business

The Single Digital Gateway will enable:

  • Easier findability of information on the single market
  • Accessibility of administrative procedures for cross-border users
  • Higher quality of information on the single market, administrative procedures and assistance services
  • Overall, making it easier to reap the benefits of the single market

For EU institutions, other EU bodies and EU Member States

This study will enable:

  • Better interoperability and quality of digital public service
  • Savings in money and time: interoperability will ensure cost-effective implementation of the SDG Regulation by the European Commission and EU Member States authorities

What has been already achieved?

The Study on functional, technical and semantic interoperability requirements for the Single Digital Gateway (SDG) implementation has been published:

What are the next steps?

A follow-up study will aim at proposing possible options to overcome the interoperability challenges identified in this study.

The architecture defined by this study as well as the solutions proposed by the follow-up study will feed into the development of the IT tools needed to implement the Single Digital Gateway.